Shipping Policy

 We deliver Nationally by courier with all orders. 
Above 2.00kg the shipping will be calculated by weight at the checkout.
Delivery Times: 
- In New Zealand are between 2 - 6 working days and would be longer if you are rural. 
- International deliveries will depend on the country we are sending to. You can email for more information on delivery times.
We Do Not Deliver To PO Boxes.
New Zealand parcels all have tracking numbers.  If for some reason you do not receive your parcel you can contact us by phone 021 0265 4335 and also by email
 All International orders benefit the same rates up to 2kg with DHL express delivery. For different countries there are different rates please email us for further information. All DHL are tracked and are door to door delivery. 
For international deliveries.
We advise  that you check for any restriction or allowances,  as different countries have different rules . For some countries there may be an import duty or customs fee incurred upon entry.  This is beyond our control as these rules can change periodically, The Hunny Shop can not accept responsibility for charges apply by other jurisdictions . 
Since Brexit
Whether a shipment is a gift or not, it must still go through an import procedure country, the value and quantity, but not its purpose. Dutiable shipments are subject to a customs duty, which is a tariff or Tax/VAT imposed on goods when transported across international borders.
To import Honey to Europe and UK there is limit of  2KG and no ,more.   
We cannot send to WESTERN AUSTRALIA, TASMANIA and KANGAROO ISLAND due to biosecurity restrictions in these areas.
We are able to send to all other parts of Australia. 
For international parcels we require name, address, telephone and email address.
We require one personal ID of the below but only one:

1: AADHAR Number


3  PAN Card

4: Passport Number

5: Unique Identification Number


FOR CHINA SHIPPING;                                                                                    We require a copy of the recipients photo ID and their resident number. This is in line with Chinese Customs Authorities requirements.

If for some  reason the product arrives damaged we will replace the item free of charge. If for any other reason the buyer would prefer a refund they would have to provide us with proof of the damaged product. If  any problems occur , please do not hesitate to contact us by email and we will reply to you in two working days. Honey cannot be returned to New Zealand.